POUR: Professional Opportunities in Urban Restaurants
We are a hospitality workforce development and staffing company serving Greater Boston. Our mission is to build careers and provide employers with professionally trained, guest-focused talent.
Community Impact
We bridge the gap between education and employment, ensuring Greater Boston’s hospitality industry thrives with professional excellence.
Stackable Credentials
Graduates earn the Massachusetts Alcohol Seller-Server Certificate and TIPS® certification — the two credentials Greater Boston employers ask for by name.
Staffing Excellence
We provide employers with a reliable workforce. Our trained professionals deliver exceptional guest service for corporate events, weddings, and community functions across Greater Boston.
Why Students Choose POUR:
Credentials That Travel With You Every graduate completes Massachusetts Alcohol Seller-Server training (commonly called the Massachusetts bartending license), delivered in partnership with Serving Alcohol, Inc., then earns TIPS® certification — the responsible-service standard recognized by employers, insurers, and liquor boards nationwide. Both credentials are yours to carry to any employer, in or outside our network.
Katrina Conrad
Founder & Director
Katrina Conrad founded POUR Hospitality with a mission to elevate the standard of hospitality workforce development in Greater Boston. Her leadership is defined by a commitment to professional excellence and career readiness.
Denise Drayton
Academy Director
Ms. Drayton leads our Academy with a focus on hands-on training and responsible alcohol service education. She ensures our students are prepared for the demands of the professional hospitality industry.
James Chen
Staffing Operations Lead
James Chen oversees our staffing division, connecting employers with reliable hospitality professionals. He focuses on building long-term relationships with corporate and community partners.